Terms & Conditions

Process

All communication is conducted virtually via phone and email. After placing an order, clients will be contacted to schedule a consultation phone call to discuss the resume, employment, and job search details. The first draft of the resume will be sent to the client within 7 days of that conversation unless otherwise specified. The writer and client will work together over the following 14 days to revise the documents as necessary.

Payment and Refund Policy

Full payment is required before work on the project will begin. Once the consultation phone call is complete, payment is non-refundable. Pre-consultation phone call refund requests will be subject to a $100 administrative fee.

Proofreading & Revisions

Clients will be asked to proofread their new documents and check for accuracy and completeness. Unlimited revisions are provided for 14 days following receipt of the original draft. Revisions are a collaborative process and results are best when we have clear and kind communication. If significant changes to the original draft are requested, it may be considered a new document and additional fees will apply. Go-Getter Resumes is not responsible for errors or omissions that are missed during the proofreading process.

Project Timeline

The client agrees to accept work as written within 14 days of receiving the original draft. Go-Getter Resumes is not responsible for any changes requested by the client after the 14 days have passed. Any changes requested after the 14 days may be subject to extra charges.

Interviews and Employment

Go-Getter Resumes does not guarantee interviews, employment or salaries for clients. Once a project is completed, it is the client’s responsibility to apply for jobs and communicate with potential employers.